About Us
Welcome to Mears Automotive
Owner-Operated, Mears Automotive offers Certified Auto Repair Services and Factory Scheduled Maintenance for all makes and models of vehicles, domestic and imported. Mears operates two, equally outstanding workshops, in Brownsburg and Carmel. We can handle any repairs and all maintenance for your cars or light trucks. Full Service means no job is too big, or too small, for us to give our prompt attention. We are experienced, certified in the latest technologies and we believe in giving you honest, straightforward service. We stand behind our work with integrity. We recognize that a stellar reputation that leads to customer loyalty is built on more than just words and promises. Earning your loyalty is critical to your satisfaction, and our success, so there are fundamentals that are baked into our business, that underpin how we operate, and support why we are worthy of the 1,000's of positive reviews.
Why You Can Trust Mears...
- We work to communicate clearly
No tech-speak. We welcome questions and provide the details in writing. We endeavor to keep you in the loop with regular updates. You should feel at ease and confident, whether you are a technical whiz or not.
- Mears Technicians and Service Managers are paid a straight salary
We do not use any commission-based compensation. Never any $ incentive for any member of the Mears Team to “find” extra things to fix or recommend be repaired.
- Our years of experience & expertise make a difference
We hire the best, keep their skills sharp & continuously upgrade equipment & technology. Our Team is compensated at the top of the scale for our industry, and they are all professionals who strive to deliver outstanding service with every interaction.
- Our focus is on YOUR needs
We recognize that it’s not easy for you to have your vehicle in the shop, so we work to make it as convenient as possible, and turnaround each job as quickly as we possibly can.
- Our aim is to provide practical, and thoughtful advice
When we present our recommendations for your vehicle, we prioritize each item, and help to advise you on how best to balance the safety, performance, and longevity of your vehicle, within your budgetary means.
For us, lifelong relationships are about trust, not transactions.
If you usually bring your vehicle to the dealership, or one of the big national shops for service, give us a try - our goal is to deliver a more enjoyable and satisfying service experience; superior quality workmanship; better communication and advice; and in most cases, we deliver all of this, at a fairer cost.
We know your trust is tough to repair, so we work hard NOT to break it. Ask around town, and you'll find someone you trust... who trusts Mears.
Meet the Mears Team
Our flagship location in Brownsburg has been serving generations of customers since 1956! While our workshops have been fixtures of both the Brownsburg and Carmel communities for years, our equipment is technologically advanced and in the trusted hands of Certified Technicians with a minimum of 10 years, right up to Master Technicians with 30+ years experience.
As Owners, Kevin Beck, a Mechanical Engineer; and Sara Niles, a Marketing Professional, are both 30+ year business professionals. After many years of moving around the country in Corporate Relocations, and with 4 young kids tired of moving every two years, they decided to put down roots in Indiana, and took over stewardship of Mears Automotive. Over the past 15 years, they have nurtured a culture of service excellence and a business ethic founded on technical excellence and integrity.
Our General Managers, Troy Perdue - Brownsburg, and Randy Williams - Carmel are a wealth of knowledge and skill - they've seen every problem you can imagine and solved it too! With a crew of 20+ between our locations - trained, intelligent Customer Service Managers; and experienced, skilled Technicians; we have an extraordinary pool of expertise to draw upon.
Our roots run deep, and chances are if you ask around town, you'll find that people you trust, trust Mears, for high-quality workmanship, integrity, and fair pricing, and for outstanding Customer Service.
